The BioEx customer guarantee is committed to customer satisfaction. We can provide one on one demos. We are happy to discuss features and benefits by phone or email. We have many brochures that can be provided on our products. Free email support is available for all of our products. All of our products have online help, getting started guides, printable manuals, and video tutorials. We can provide one on one training too. Furthermore all of our products are available for download or trial prior to purchase to ensure your satisfaction with the product you obtain. We strongly recommend to all customers to try before you buy.