BioEx Systems Support

System Requirements, Install Documentation, Patches and Other

Information on licensing, system requirements and the latest patches and updates. 

Exercise Pro desktop support is only available if your annual support fee is paid and current*. Contact us at is or at 800-750-2756, ext 3.

*Implementation of annual support was Jan 1, 2020. Notices were sent out on June 1, of 2019, Dec 1, 2019 and Jan 1, 2020 by mail or email as well as reported here. Support fee provides support assistance, technical updates/patches, and feature/future upgrades.


There are no refunds on desktop software. All sales are final. We offer a free trial download so customers can be sure the software will meet their needs.

Exercise Pro Desktop is licensed as either a single computer install or a multi concurrent license network. Network prices are determined by number of licenses and locations. License is a one time fee with a required minimal annual support fee.

Nutrition Maker Desktop and all Total PT Fitness Desktop programs are licensed for a single user and single computer. Licensing is a one time fee. They can be licensed for multiple users and on a network. Call for pricing.

Desktop License

Total PT Fitness online, Exercise Pro Live online and Nutrition Maker online: Licensing is subscription, annual or monthly. No refunds or rebate on early cancelations. See each product website for specific licensing terms. 

System Requirements

Our desktop software is not made for Mac.

Exercise Pro DesktopTotal PT Fitness Desktops and Nutrition Maker Desktop:
Microsoft Windows 10
500 megabytes of disk space
At least 1020 x 768 resolution
Ink or laser printer

Total PT Fitness Online, Exercise Pro Live and Nutrition Maker online will all work with any current web browser.

Install Our Desktop Software

1) Double click on your downloaded file
2) Follow on screen instructions
3) After it is installed start the program and register it with your registration code

Note: Unless your licensing letter states otherwise you may only install your software on one computer.

Note: All BioEx Systems software comes with a getting started guide, video tutorial and a manual. Locate it under the Help menu in your program. We strongly recommend that you read the getting started guide and view the video tutorial before using the software. This investment of 30 minutes will allow you to get the most out of your software.

HIPAA Compliance

All of our software is HIPAA compliant. Use this link to download the BioEx HIPAA compliance statement.

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